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We want our customers to be successful in using our products. An important part of this is for you to get help when you need it and to be able to share your experience using MDriven with others. There are several options available. | We want our customers to be successful in using our products. An important part of this is for you to get help when you need it and to be able to share your experience using MDriven with others. There are several options available. | ||
==== Email support ==== | ==== Email support ==== | ||
The address to our email support | The address to our email support is '''support@MDriven.net'''. We answer all support requests as soon as possible, prioritizing customer requests with active Software Assurance contracts. | ||
==== Register a support ticket on this wiki ==== | |||
Go to the [[support registration form]]. | |||
==== Forums ==== | ==== Forums ==== | ||
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If you are in trouble, there is also a good chance that someone else has been there before and recognizes the symptoms. Post your questions on [https://stackoverflow.com/search?tab=newest&q=MDriven StackOverflow] and tag them with MDriven - our support subscribes to this tag. | If you are in trouble, there is also a good chance that someone else has been there before and recognizes the symptoms. Post your questions on [https://stackoverflow.com/search?tab=newest&q=MDriven StackOverflow] and tag them with MDriven - our support subscribes to this tag. | ||
==== ClickOnce not starting ==== | |||
Normally the ClickOnce install of the MDrivenDesigner downloads the latest build and starts - but if it refuse to start it may be needed to clear the ClickOnce cache. | |||
This is normally located at this point on your drive: C:\Users\<YourUsername>\AppData\Local\Apps\2.0\ | |||
You can safely clear files here - and they will be redownloaded once you restart the application that put them there in the first place (may be other programs as well) | |||
[[Category:MDriven Services]] | [[Category:MDriven Services]] | ||
{{Edited|July|12|2025}} | |||
Latest revision as of 14:18, 19 February 2025
We want our customers to be successful in using our products. An important part of this is for you to get help when you need it and to be able to share your experience using MDriven with others. There are several options available.
Email support
The address to our email support is support@MDriven.net. We answer all support requests as soon as possible, prioritizing customer requests with active Software Assurance contracts.
Register a support ticket on this wiki
Go to the support registration form.
Forums
Our Wiki is often the best place to find hints and tips on using MDriven in various situations.
If you are in trouble, there is also a good chance that someone else has been there before and recognizes the symptoms. Post your questions on StackOverflow and tag them with MDriven - our support subscribes to this tag.
ClickOnce not starting
Normally the ClickOnce install of the MDrivenDesigner downloads the latest build and starts - but if it refuse to start it may be needed to clear the ClickOnce cache.
This is normally located at this point on your drive: C:\Users\<YourUsername>\AppData\Local\Apps\2.0\
You can safely clear files here - and they will be redownloaded once you restart the application that put them there in the first place (may be other programs as well)